Completing accreditation is a great way to learn about the products and services you are selling and is a requirement under the terms of your IBO Agreement. There are three accreditation trainings:
1. ACN Customer Acquisition Code (CAC) training
This accreditation is compulsory for all Australian IBOs under the Telecommunications Consumer Protections Code (TCP Code). As part of this accreditation, IBOs must also complete the ACN IBO Accreditation Quiz with 100% accuracy. Timelines for completing this accreditation are:
- Existing IBOs: within 30 days of their annual renewal.
- New IBOs: within 30 days of initial sign up, and again within 30 days of their annual renewal.