As of Sunday 1st October, Click Energy adjusted their underlying tariffs (usage charges) and supply charges for customers in Victoria. Victorian price changes typically occur annually on January 1st, however due to recent shifts in the wholesale supply market several retailers including Click Energy have revised their pricing.
How does this affect me?
This change will affect all Click Energy customers in Victoria. Customers will be notified of the pricing change when they receive their monthly Click Energy invoice.
What can I do about this change?
Great news! Click Energy has released new ACN plans in the Victorian market that maintain usage and supply charges at pre-October levels. These plans are available now via your ACN Storefront. New customers can select the new plans when they sign up to Click Energy (Click Marine plans for residential customers or Click Prime for small business customers). Customers switching to these plans will continue to benefit from the great value offered by Click Energy in the Victorian market.
Are there any exceptions?
Any ACN Click Energy customer who submitted their quote from September 22 onward will automatically be upgraded to the new ACN Click Marine or ACN Prime plans. The customer does not need to do anything – they will be processed automatically by Click Energy.
What about Solar Electricity?
There’s good news for Victorian solar customers with Click Energy’s Solar Electricity plans now featuring an increased retailer-funded feed-in tariff. This is the rate at which the energy that’s fed back into the grid is purchased from the customer. Maximum feed-in tariffs have now increased from 15c/kWh to 20c/kWh, which is a great benefit to both existing a new solar customers.
How can my customers upgrade to the new plan(s)?
All existing ACN-referred Click Energy customers can opt to upgrade to the new Click Marine or Prime plans by contacting Click Energy’s dedicated ACN Service line on 1300 568 927, or by emailing firstname.lastname@example.org
Where can I learn more?
For more information on Click Energy’s new Victorian range of products, visit your IBO Direct Storefront or navigate to www.acnpacific.com/energy