Great news for you and your customers – as part of our ongoing commitment to provide a smooth and robust experience for our customers, we are happy to announce that all ACN-referred customers who sign up with EnergyAustralia via IBO Storefront will now be credit assessed in real-time.<\/p>\n
See below for answers to some commonly asked questions.<\/p>\n
What is changing? What does this mean?\u00a0<\/span> How does this work? How will this impact my customers? What if my customer is credit declined?\u00a0<\/span> Great news for you and your customers – as part […]<\/p>\n","protected":false},"author":564,"featured_media":19062,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-19057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news"],"_links":{"self":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/19057"}],"collection":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/users\/564"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/comments?post=19057"}],"version-history":[{"count":3,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/19057\/revisions"}],"predecessor-version":[{"id":19074,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/19057\/revisions\/19074"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/media\/19062"}],"wp:attachment":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/media?parent=19057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/categories?post=19057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/tags?post=19057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n<\/span>As of Thursday the 15th\u00a0June, 2017, customers who sign up with EnergyAustralia via ACN, using EnergyAustralia\u2019s EAzyQuote online quoting tool will now be credit checked in real time. Customers who sign up with EnergyAustralia up until the 14th\u00a0June will have their credit assessments processed overnight.<\/p>\n
\nThis change means that EnergyAustralia will be able to provide customers with direct, immediate updates on the outcome of their application. It also helps to minimise the processing time required for each quote.<\/p>\n
\n<\/span>There are no visible changes to the online quoting process. Your customers simply hit the \u201csubmit\u201d button in EAzyQuote when they are ready to proceed and EnergyAustralia will conduct a credit assessment in real time.<\/p>\n
\n<\/span>Your customer will be notified of their credit assessment result immediately after submitting their request in EAzyQuote. Customers will receive one of three possible results:<\/p>\n\n
\nEnergyAustralia does not hold any information on credit files. If your customer has been credit declined and wishes to review their\u00a0credit file, they will need to\u00a0contact Equifax (formerly known as VEDA) on 138 332, or visit\u00a0www.mycreditfile.com.au<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"