{"id":62292,"date":"2026-05-27T14:27:44","date_gmt":"2026-05-27T04:27:44","guid":{"rendered":"https:\/\/www.acnpacific.com\/ibo\/?p=62292"},"modified":"2026-05-27T14:27:44","modified_gmt":"2026-05-27T04:27:44","slug":"important-compliance-update-how-to-describe-your-role-as-an-ibo","status":"publish","type":"post","link":"https:\/\/www.acnpacific.com\/ibo\/important-compliance-update-how-to-describe-your-role-as-an-ibo\/","title":{"rendered":"Important Compliance Update: How to Describe Your Role as an IBO."},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>We&#8217;ve recently become aware that some IBOs across the network are using the term &#8220;broker&#8221; when describing themselves or their role. Use of \u00a0this term carries genuine legal and compliance risks that could affect both you and the Conxxion opportunity.<\/p>\n<h3><strong>Why use of the word \u201cBroker\u201d is a problem \u00a0<\/strong><\/h3>\n<p>In Australia, the term &#8220;broker&#8221; carries significant legal weight. Across regulated industries such as insurance, finance, and credit, a broker is a licensed intermediary who arranges or negotiates contracts on a client&#8217;s behalf; and must hold the appropriate licence to do so legally. This is not what IBOs do. The Conxxion model requires customers to personally enter into their own contracts, and IBOs play a referral role, not an advisory or contractual one.<\/p>\n<p>Using the term &#8220;broker&#8221; could imply you hold a lisence, that you act as a formal Conxxion agent, or that you are conducting regulated financial activity. None of this is accurate, and presenting yourself this way could constitute a false or misleading representation under the Australian Consumer Law.<\/p>\n<h3><strong>What to say instead<\/strong><\/h3>\n<p>Here are some accurate ways to describe your role:<\/p>\n<ul>\n<li><strong>Independent Business Owner (IBO)<\/strong> \u2014 your official Conxxion title, always accurate and compliant<\/li>\n<li><strong>Referrer<\/strong> \u2014 straightforward and accurately reflects the referral nature of the role<\/li>\n<li><strong>Service Consultant<\/strong> \u2014 generic and low risk, implies expertise without legal implications<\/li>\n<li><strong>Specialist<\/strong> \u2014 broad and suitable for everyday use, with no defined legal meaning<\/li>\n<\/ul>\n<p>Please take a moment to review any materials, social media profiles, scripts or \u00a0conversations guides where the term &#8220;broker&#8221; may appear, and \u00a0update them as soon as possible. If you have any questions about ghow to describe your role accurately, reach out to our Compliance Team on <a href=\"mailto:compliance@conxxion.com\">compliance@conxxion.com<\/a>.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":23394,"featured_media":62297,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-62292","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-news"],"_links":{"self":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/62292"}],"collection":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/users\/23394"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/comments?post=62292"}],"version-history":[{"count":5,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/62292\/revisions"}],"predecessor-version":[{"id":62302,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/posts\/62292\/revisions\/62302"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/media\/62297"}],"wp:attachment":[{"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/media?parent=62292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/categories?post=62292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.acnpacific.com\/ibo\/wp-json\/wp\/v2\/tags?post=62292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}