Get your business connected to Vodafone nbn™

ACN is partnered with Vodafone to provide your business with a reliable nbn™ service at competitive rates. Plus you will have the added benefit of knowing that the Vodafone Network has your back and will keep you connected if there are interruptions to your nbn™ service.

  • All plans come with unlimited data, no hidden costs and you’ll pay nothing upfront
  • Instant Connect™ means you won’t be without internet from day one
  • 4G backup gives you peace of mind by keeping you connected during service interruptions5

Please use your own device or WIFI or mobile network connection to order – not your Independent Business Owners.

Bundle and you could save from 5% to 20% off all plan fees.5

  • Please enter your 11-digit ABN below:
  • Vodafone is unable to process orders under 'Trust' business structures“. If you wish to place a business order with Vodafone you will need to provide an alternate ABN or ACN to process the order. Alternatively, if the number of services you wish to sign up is less than 4, you can sign up to a Vodafone consumer plan here.

Why Vodafone?

Instant
Connect™1

Network Satisfaction Guarantee2

4G
Back Up3

Unlimited
Data4

Terms & Conditions


1) Vodafone Instant Connect

Vodafone Instant Connect is a complimentary service that provides an interim internet connection using either the Vodafone 3G or 4G network in Vodafone Coverage Areas only. It is only available using the Vodafone Wi-Fi Hub™ with a Vodafone SIM on our network. Instant Connect is available from when you receive your Wi-Fi Hub until your nbn™ service is fully activated or for a period of 30 consecutive days (whichever occurs first). Speeds are throttled at a theoretical maximum of 12Mbps for downloads and 1Mbps for uploads. Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies, see our Fair Use Policy for details.
2) 30 Day Network Satisfaction Guarantee

If you’re a new customer and you’ve signed up to any new postpaid plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn™ plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300551198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred that are not included in your plan, and return device in original packaging with proof of purchase to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions are available on our network page here.
3) Vodafone 4G Backup
Vodafone 4G Backup is a complimentary service that provides an interim internet connection using either the Vodafone 3G or 4G network in Vodafone Coverage Areas only for confirmed local nbn™ faults. It is only available using the Vodafone Wi-Fi Hub™ with a Vodafone SIM on our network. 4G Backup will be automatically activated if you lose connection to Vodafone nbn™. This excludes mass nbn™ outages. You will be able to use the Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies, see our Fair Use Policy for details.
4) Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies, see our Fair Use Policy for details.
5) Bundle & Save

Bundle & Save discounts are available to (a) new customers who connect two or more Eligible Plans on the same billing account; OR (b) existing customers with an Eligible Plan who: add one or more eligible services to their billing account or who upgrade or switch an ineligible Plan to an Eligible Plan; OR (c) existing customers who have two Eligible Plans and upgrade or change one of those Eligible Plan to access the Bundle and Save discounts.
Eligible Plans are: All voice plans of $30 and above released on or after July 25 2018 (excluding Assured Plan, Business Flex and Business Advance Plans); All MBB Plans of $30 and above released on or after June 26 2018;and all nbn™Plans (excluding the Essential nbn™Plan). Customers will receive a percentage discount off each Eligible Plan’s access fees (5% off two plans, 10% off three plans, 15% off four plans or 20% off five or more plans) when active on a single billing account. Note MPP, APP or Add-On fees are not discounted.
The Bundle & Save discount is calculated from the first full bill cycle and updated monthly as eligible services are added or removed. Any second service discounts are replaced by the applicable Bundle & Save discount. If early exit fees apply to an Eligible Plan they are calculated using the undiscounted amount x months remaining. Further information available at vodafone.com.au/bundleandsave.

Your order is only a phone call away

Your order is only a phone call away

To place your order you’ll just need to call the ACN Vodafone line on:

1300 365 898

You’ll need to order via this phone number to get any available ACN exclusive offers and for your Independent Business Owner (IBO) to be compensated.

Know the plans you want?

Great, before you call make sure you have the following information at hand:

  • The IBO ID for the Independent Business Owner (IBO) who referred you
  • 100 points of ID such as your Driver’s Licence / Passport with a credit card/green Medicare card. Click here for more information on acceptable ID

Not sure which plans suit your needs?

No worries, click here to browse the plans available. Remember, only place your order by calling the ACN Vodafone line on 1300 365 898

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Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Are you using your own device?

 
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Are you using your own device?

 
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Oops! Ordering on your IBO’s device, rather than your own, may result in a declined order.
Would you like us to send you the link to your IBO’s Direct Storefront?

 
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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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