Complaints

I want to make a complaint

Your feedback is important to us. If there is a problem, you would like to escalate something or you want to pass on other feedback please fill in the form below. If the matter is urgent or you would prefer to talk to us you can always call 1300 881 778 from a landline. It’s also worth sharing that a response to your complaint enquiry received from this page will be provided within 2 business days. Our complaints team is available 7 Days: 10am to 8pm (NZDT). We’ll be in touch as soon as we can, that’s our promise to you.
  • Please provide information about your complaint/issue

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Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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