nbn™ Speed Offer 1

nbn™ Speed Offer

Thanks for taking the time to select your preferred nbn™ Speed Option. Once you have selected your preferred option below, simply click Submit and we'll process your request within 2 business days. Please note, if we do not receive your preferred option selection within 10 business days of you receiving your offer email, we will downgrade your speed tier to an achievable speed tier and provide you with an appropriate credit adjustment.
Your ACN Customer ID*
This can be found on your offer email
Your ACN nbn™ Service ID*
This can be found on your offer email. (Example: 9000000000)
Post Code*
The postcode where your ACN nbn™ is installed
Date of Birth (dd/mm/yyyy)*
Account Holder or Authorised Representative
Contact Phone Number*
Account Holder or Authorised Representative
Email*
Account Holder or Authorised Representative
Enter Email Confirm Email
Your options:
Based upon your actual reported download speed, please select the option that best suits you*
- I wish to downgrade my speed tier to the one set out in my offer email
- I wish to stay on my current speed tier and acknowledge I won't achieve the maximum speeds
- I wish to speak to some one about this matter
Applicable credit adjustments will be applied when your service is downgraded. Your actual reported download speed (reported by our supplier), can be found on your ACN nbn™ Speed Offer email. We will waive any fees associated with downgrading your speed tier.
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