Winner 2020 MATE experience Mate $10 Bundle Mate NBN $59

Unlimited and uncapped broadband plans at mate’s rates

Looking for a broadband provider that’s as upfront as your best mate? Choose MATE Broadband for no hidden costs and no connection, set-up or plan change fees. Plus, with MATE Broadband, you can score an nbn™ or ADSL plan that is totally wallet-friendly. Get connected fast and speak to a local support staff member who’ll actually get you. Join thousands of Aussies already experiencing the MATE difference.

Why choose MATE Broadband?

  • Plans from just $49 per month1
  • Nationwide nbn™ and ADSL coverage
  • Broadband and Mobile bundle discounts
  • 100% Aussie based support & 4.4 star Product Review rating2
  • Award-winning customer service – Winner of 2020 & 2019 ‘Service Champion – Customer Service Team of the Year – Large’ award3
  • Award-winning soul mates nbn™ plan4

1When a customer bundles a MATE Mobile and MATE Broadband service
2Rating current as at 06/11/20 at productreview.com.au/listings/mate
3Awarded by Customer Service Institute of Australia (CSIA) at the Australian Services Excellence Awards
4Winner of WhistleOut’s Best Premium nbn™ plan


  • “Customer service is incredible, super friendly and extremely helpful. You are talking with people that also speak fluent English which is a plus when trying to communicate over the phone. There really is no complications with this company, so easy to sign up, and even easier to end the contract. (I was moving overseas) but if I wasn’t, I would be happy to stay with Mate.”

    ★★★★★ Esther

  • “Mate are the only company that actually found my NBN connection. Literally every other provider could not find my property listing on the NBN database. They are compassionate to an individuals circumstance and try their best to work with you. Would highly recommend their services.”

    ★★★★★ Jai N.

  • “I received the modem within 3 days of the order and the set up was very simple. There was an issue with the NBN box as I use Wireless NBN. The call centre was very helpful. There were no lengthy on holds or overseas call centre experience. The issue was fixed quickly. we are very happy with the service.”

    ★★★★★ Yasas S.

If you encounter an error on the MATE online sign up form, please call 131 413 between 8:30am to 7pm, Monday to Friday AEST/AEDT.

Why MATE?

No contracts between mates

All Aussie based
support

No setup fee on BYO modem plans

Unlimited data on all plans

Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

×
Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

×
Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

×
×

Add another nbn™ to your existing MATE account

Call MATE on 131 413 between 8:30am to 7pm, Monday to Friday AEST/AEDT.

×