Current And Retired Service Plans

Use the search function to reduce the list of possible Critical Information Summaries displayed.  Valid search options are Product, Plan name, Plan ID.

Product
Plan name Critical Information Summary Valid From Valid To
ADSL ADSL 15 5030 Critical Information Summary - ADSL 15 15-Nov-2013 15-Sep-2014
ADSL ADSL 60 5031 Critical Information Summary - ADSL 60 15-Nov-2013 15-Sep-2014
ADSL ADSL 130 5032 Critical Information Summary - ADSL 130 15-Nov-2013 15-Sep-2014
ADSL ADSL 200 5033 Critical Information Summary - ADSL 200 15-Nov-2013 15-Sep-2014
ADSL ADSL 280 5034 Critical Information Summary - ADSL 280 15-Nov-2013 15-Sep-2014
ADSL Daytime Essential 5038 Critical Information Summary - Daytime Essential 15-Nov-2013 15-Sep-2014
ADSL Daytime Super 5039 Critical Information Summary - Daytime Super 15-Nov-2013 15-Sep-2014
ADSL 100GB Bundle 5044 Critical Information Summary - 100GB Bundle 04-Jun-2014 14-Dec-2014
ADSL 250GB Plan 5121 Critical Information Summary - 250GB Plan 14-Dec-2014 13-Jul-2017
ADSL 500GB Plan 5122 Critical Information Summary - 500GB Plan 14-Dec-2014 13-Jul-2017
ADSL 50GB Regional 5123 Critical Information Summary - 50GB Regional 14-Dec-2014 13-Jul-2017
ADSL 250GB Regional 5124 Critical Information Summary - 250GB Regional 14-Dec-2014 13-Jul-2017
ADSL 500GB Regional 5125 Critical Information Summary - 500GB Regional 14-Dec-2014 13-Jul-2017
ADSL Starter ADSL 100GB - Metro 5138 Critical Information Summary - Starter ADSL 100GB - Metro 13-Jul-2017
ADSL Starter ADSL 100GB - Regional 5139 Critical Information Summary - Starter ADSL 100GB - Regional 13-Jul-2017
ADSL Super ADSL 500GB - Metro 5140 Critical Information Summary - Super ADSL 500GB - Metro 13-Jul-2017
ADSL Super ADSL 500GB - Regional 5141 Critical Information Summary - Super ADSL 500GB - Regional 13-Jul-2017
ADSL Mega ADSL 1,000GB - Metro 5142 Critical Information Summary - Mega ADSL 1,000GB - Metro 13-Jul-2017
ADSL Mega ADSL 1,000GB - Regional 5143 Critical Information Summary - Mega ADSL 1,000GB - Regional 13-Jul-2017
ADSL Naked 130 6007 Critical Information Summary - Naked 130 15-Nov-2013 15-Sep-2014
ADSL Naked 200 6008 Critical Information Summary - Naked 200 15-Nov-2013 15-Sep-2014
ADSL Naked 280 6009 Critical Information Summary - Naked 280 15-Nov-2013 15-Sep-2014
ADSL Daytime Essential (Naked) 6012 Critical Information Summary - Daytime Essential (Naked) 15-Nov-2013 15-Sep-2014
ADSL Daytime Super (Naked) 6013 Critical Information Summary - Daytime Super (Naked) 15-Nov-2013 15-Sep-2014
ADSL 30GB Plan 6060 Critical Information Summary - 30GB Plan 15-Dec-2014 15-Jun-2016
ADSL 250GB Plan 6061 Critical Information Summary - 250GB Plan 15-Dec-2014 15-Jun-2016
ADSL 500GB Plan 6062 Critical Information Summary - 500GB Plan 15-Dec-2014 15-Jun-2016
ADSL Bundle 60GB Home Bundle 5040 Critical Information Summary - 60GB Home Bundle 15-Nov-2013 15-Sep-2014
ADSL Bundle 80GB Home Bundle 5041 Critical Information Summary - 80GB Home Bundle 15-Nov-2013 15-Sep-2014
ADSL Bundle 60GB Business Bundle 5042 Critical Information Summary - 60GB Business Bundle 15-Nov-2013 15-Sep-2014
ADSL Bundle 80GB Business Bundle 5043 Critical Information Summary - 80GB Business Bundle 15-Nov-2013 15-Sep-2014
ADSL Bundle 250GB Bundle (Old) 5045 Critical Information Summary - 250GB Bundle (Old) 15-Dec-2014 02-Feb-2015
ADSL Bundle 50GB Plan 5120 Critical Information Summary - 50GB Plan 01-Jun-2015 13-Jul-2017
ADSL Bundle 50GB Bundle 5126 Critical Information Summary - 50GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 250GB Bundle 5127 Critical Information Summary - 250GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 500GB Bundle 5128 Critical Information Summary - 500GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 50GB Bundle Regional 5129 Critical Information Summary - 50GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle 250GB Bundle Regional 5130 Critical Information Summary - 250GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle 500GB Bundle Regional 5131 Critical Information Summary - 500GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle Starter Bundle 100GB - Metro 5132 Critical Information Summary - Starter Bundle 100GB - Metro 13-Jul-2017
ADSL Bundle Starter Bundle 100GB - Regional 5133 Critical Information Summary - Starter Bundle 100GB - Regional 13-Jul-2017 16-Apr-2019
ADSL Bundle Super Bundle 500GB - Metro 5134 Critical Information Summary - Super Bundle 500GB - Metro 13-Jul-2017
ADSL Bundle Super Bundle 500GB - Regional 5135 Critical Information Summary - Super Bundle 500GB - Regional 13-Jul-2017 16-Apr-2019
ADSL Bundle Mega Bundle 1,000GB - Metro 5136 Critical Information Summary - Mega Bundle 1,000GB - Metro 13-Jul-2017
ADSL Bundle Mega Bundle 1,000GB - Regional 5137 Critical Information Summary - Mega Bundle 1,000GB - Regional 13-Jul-2017 16-Apr-2019
ADSL Bundle Mega Bundle Unlimited - Metro 5144 Critical Information Summary - Mega Bundle Unlimited - Metro 13-Jul-2017
ADSL Bundle Mega Bundle Unlimited - Regional 5145 Critical Information Summary - Mega Bundle Unlimited - Regional 13-Jul-2017 16-Apr-2019
ADSL Bundle Mega ADSL Unlimited - Metro 5146 Critical Information Summary - Mega ADSL Unlimited - Metro 13-Jul-2017
ADSL Bundle Mega ADSL Unlimited - Regional 5147 Critical Information Summary - Mega ADSL Unlimited - Regional 13-Jul-2017
ADSL Bundle Envision 15 6055 Critical Information Summary - Envision 15 15-Nov-2013 15-Sep-2014
ADSL Bundle Envision 130 6056 Critical Information Summary - Envision 130 15-Nov-2013 15-Sep-2014
ADSL Bundle Envision 200 6057 Critical Information Summary - Envision 200 15-Nov-2013 15-Sep-2014
ADSL Bundle Envision 280 6058 Critical Information Summary - Envision 280 15-Nov-2013 15-Sep-2014
ADSL Bundle Envision 50 6063 Critical Information Summary - Envision 50 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 250 6064 Critical Information Summary - Envision 250 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 500 6065 Critical Information Summary - Envision 500 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 15 7055 Critical Information Summary - Envision 15 02-Sep-2014 20-Oct-2014
ADSL Bundle Envision 130 7056 Critical Information Summary - Envision 130 02-Sep-2014 20-Oct-2014
ADSL Bundle Envision 200 7057 Critical Information Summary - Envision 200 02-Sep-2014 20-Oct-2014
ADSL Bundle Envision 280 7058 Critical Information Summary - Envision 280 02-Sep-2014 20-Oct-2014
ADSL Bundle Envision 50 7063 Critical Information Summary - Envision 50 15-Dec-2014 15-Jun-2016
ADSL Bundle Envision 250 7064 Critical Information Summary - Envision 250 15-Dec-2014 15-Jun-2016
ADSL Bundle Envision 500 7065 Critical Information Summary - Envision 500 15-Dec-2014 31-May-2015
ADSL Bundle Envision 500 Promo 7066 Critical Information Summary - Envision 500 Promo 01-Jun-2015 15-Jun-2016
ADSL Bundle 100GB Phone Plan 20080 Critical Information Summary - 100GB Phone Plan 01-May-2014 14-Dec-2014
ADSL Bundle DMN 100GB Phone Plan 20081 Critical Information Summary - DMN 100GB Phone Plan 01-May-2014
ADSL Bundle 250GB Phone Plan 20082 Critical Information Summary - 250GB Phone Plan 01-May-2014 14-Dec-2014
ADSL Bundle DMN 250GB Phone Plan 20083 Critical Information Summary - DMN 250GB Phone Plan 01-May-2014
ADSL Bundle Connect 29 20150 Critical Information Summary - Connect 29 09-Jan-2014 31-May-2016
ADSL Bundle DMN Connect 29 20151 Critical Information Summary - DMN Connect 29 09-Jan-2014 31-May-2016
ADSL Bundle Connect (with 50GB Bundle) - Old 20152 Critical Information Summary - Connect (with 50GB Bundle) - Old 09-Jan-2014 31-May-2016
ADSL Bundle Connect (with 250GB Bundle) - Old 20153 Critical Information Summary - Connect (with 250GB Bundle) - Old 09-Jan-2014 31-May-2016
ADSL Bundle DMN Connect (with 250GB Bundle) - Old 20154 Critical Information Summary - DMN Connect (with 250GB Bundle) - Old 09-Jan-2014 31-May-2016
ADSL Bundle Connect (with 500GB Bundle) - Old 20155 Critical Information Summary - Connect (with 500GB Bundle) - Old 09-Jan-2014 31-May-2016
ADSL Bundle DMN Connect (with 500GB Bundle) - Old 20156 Critical Information Summary - DMN Connect (with 500GB Bundle) - Old 09-Jan-2014 31-May-2016
ADSL Bundle Connect (with 500GB Bundle) 20157 Critical Information Summary - Connect (with 500GB Bundle) 02-Jan-2015 31-May-2016
ADSL Bundle DMN Connect (with 500GB Bundle) 20158 Critical Information Summary - DMN Connect (with 500GB Bundle) 02-Jan-2015 31-May-2016
ADSL Bundle Connect 39 20159 Critical Information Summary - Connect 39 06-Jan-2015 31-May-2016
ADSL Bundle Connect 54 20161 Critical Information Summary - Connect 54 06-Jan-2015 31-May-2016
ADSL Bundle Connect 59 20162 Critical Information Summary - Connect 59 06-Jan-2015 31-May-2016
ADSL Bundle DMN Connect 54 20163 Critical Information Summary - DMN Connect 54 06-Jan-2015
ADSL Bundle Connect (with 50GB Bundle) 20164 Critical Information Summary - Connect (with 50GB Bundle) 06-Jan-2015 31-May-2016
ADSL Bundle DMN Connect (with 50GB Bundle) 20165 Critical Information Summary - DMN Connect (with 50GB Bundle) 06-Jan-2015
ADSL Bundle Connect (with 250GB Bundle) 20166 Critical Information Summary - Connect (with 250GB Bundle) 06-Jan-2015 31-May-2016
ADSL Bundle DMN Connect (with 250GB Bundle) 20167 Critical Information Summary - DMN Connect (with 250GB Bundle) 06-Jan-2015
ADSL Bundle Starter Bundle 20168 Critical Information Summary - Starter Bundle 01-May-2016
ADSL Bundle DMN Starter Bundle 20169 Critical Information Summary - DMN Starter Bundle 01-May-2016
ADSL Bundle Super Bundle 20170 Critical Information Summary - Super Bundle 01-May-2016
ADSL Bundle DMN Super Bundle 20171 Critical Information Summary - DMN Super Bundle 01-May-2016
ADSL Bundle Mega Bundle 20172 Critical Information Summary - Mega Bundle 01-May-2016
ADSL Bundle DMN Mega Bundle 20173 Critical Information Summary - DMN Mega Bundle 01-May-2016
NBN Starter NBN Broadband 12/1 30011 Critical Information Summary - Starter NBN Broadband 12/1 07-Nov-2013 23-Mar-2015
NBN Family NBN Broadband 12/1 30014 Critical Information Summary - Family NBN Broadband 12/1 07-Nov-2013 23-Mar-2015
NBN Family NBN Broadband 25/5 30015 Critical Information Summary - Family NBN Broadband 25/5 07-Nov-2013 23-Mar-2015
NBN GIGantic NBN Broadband 12/1 30017 Critical Information Summary - GIGantic NBN Broadband 12/1 07-Nov-2013 23-Mar-2015
NBN GIGantic NBN Broadband 100/40 30019 Critical Information Summary - GIGantic NBN Broadband 100/40 07-Nov-2013 23-Mar-2015
NBN NBN Freedom 30020 Critical Information Summary - NBN Freedom 07-Nov-2013 23-Mar-2015
NBN 50GB - 12/1 30021 Critical Information Summary - 50GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 250GB - 12/1 30022 Critical Information Summary - 250GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 500GB - 12/1 30023 Critical Information Summary - 500GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 50GB - 25/5 30024 Critical Information Summary - 50GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 250GB - 25/5 30025 Critical Information Summary - 250GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 500GB - 25/5 30026 Critical Information Summary - 500GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 50GB - 100/40 30027 Critical Information Summary - 50GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 250GB - 100/40 30028 Critical Information Summary - 250GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 500GB - 100/40 30029 Critical Information Summary - 500GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 100GB NBN Broadband - 12/1 (old) 30051 Critical Information Summary - 100GB NBN Broadband - 12/1 (old) 23-Jun-2016 01-Jul-2016
NBN 500GB NBN Broadband - 12/1 30052 Critical Information Summary - 500GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 12/1 30053 Critical Information Summary - 1000GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 25/5 30054 Critical Information Summary - 100GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 25/5 30055 Critical Information Summary - 500GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 25/5 30056 Critical Information Summary - 1000GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 50/20 30057 Critical Information Summary - 100GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 50/20 30058 Critical Information Summary - 500GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 50/20 30059 Critical Information Summary - 1000GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 100/40 30060 Critical Information Summary - 100GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 100/40 30061 Critical Information Summary - 500GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 100/40 30062 Critical Information Summary - 1000GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 12/1 30063 Critical Information Summary - 100GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 12/1 30076 Critical Information Summary - 100GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 12/1 30077 Critical Information Summary - 500GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 12/1 30078 Critical Information Summary - 1000GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 25/5 30079 Critical Information Summary - 100GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 25/5 30080 Critical Information Summary - 500GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 25/5 30081 Critical Information Summary - 1000GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 50/20 30082 Critical Information Summary - 100GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 50/20 30083 Critical Information Summary - 500GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 50/20 30084 Critical Information Summary - 1000GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 100/40 30085 Critical Information Summary - 100GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 100/40 30086 Critical Information Summary - 500GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 100/40 30087 Critical Information Summary - 1000GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 50/20 30090 Critical Information Summary - Unlimited NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 100/40 30091 Critical Information Summary - Unlimited NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 12/1 30094 Critical Information Summary - Unlimited NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 25/5 30095 Critical Information Summary - Unlimited NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN ACN Basic Broadband 30096 Critical Information Summary - ACN Basic Broadband 14-Dec-2017
NBN ACN Value Broadband 30097 Critical Information Summary - ACN Value Broadband 14-Dec-2017
NBN ACN Basic Bundle 30098 Critical Information Summary - ACN Basic Bundle 14-Dec-2017
NBN ACN Value Bundle 30099 Critical Information Summary - ACN Value Bundle 14-Dec-2017
NBN ACN Ultimate Bundle 30100 Critical Information Summary - ACN Ultimate Bundle 14-Dec-2017
NBN Bundle NBN Voice Bundle - S 7067 Critical Information Summary - NBN Voice Bundle - S 01-Jul-2015 23-Sep-2017
NBN Bundle NBN Voice Bundle - M 7068 Critical Information Summary - NBN Voice Bundle - M 01-Jul-2015 23-Sep-2017
NBN Bundle NBN Voice Bundle - L 7069 Critical Information Summary - NBN Voice Bundle - L 01-Jul-2015 23-Sep-2017
NBN Bundle 100GB NBN + Voice 7073 Critical Information Summary - 100GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice 7074 Critical Information Summary - 500GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice 7075 Critical Information Summary - 1000GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice 7076 Critical Information Summary - Unlimited NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle Starter NBN Bundle 12/1 30002 Critical Information Summary - Starter NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle Starter NBN Bundle 25/5 30003 Critical Information Summary - Starter NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle Starter NBN Bundle 100/40 30004 Critical Information Summary - Starter NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 12/1 30005 Critical Information Summary - Family NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 25/5 30006 Critical Information Summary - Family NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 100/40 30007 Critical Information Summary - Family NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 12/1 30008 Critical Information Summary - GIGantic NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 25/5 30009 Critical Information Summary - GIGantic NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 100/40 30010 Critical Information Summary - GIGantic NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle 50GB NBN Bundle - 12/1 30030 Critical Information Summary - 50GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 12/1 30031 Critical Information Summary - 250GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 12/1 30032 Critical Information Summary - 500GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 50GB NBN Bundle - 25/5 30033 Critical Information Summary - 50GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 25/5 30034 Critical Information Summary - 250GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 25/5 30035 Critical Information Summary - 500GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 50GB NBN Bundle - 100/40 30036 Critical Information Summary - 50GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 100/40 30037 Critical Information Summary - 250GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 100/40 30038 Critical Information Summary - 500GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 100GB NBN + Voice - 12/1 30039 Critical Information Summary - 100GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 12/1 30040 Critical Information Summary - 500GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 12/1 30041 Critical Information Summary - 1000GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 25/5 30042 Critical Information Summary - 100GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 25/5 30043 Critical Information Summary - 500GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 25/5 30044 Critical Information Summary - 1000GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 50/20 30045 Critical Information Summary - 100GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 50/20 30046 Critical Information Summary - 500GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 50/20 30047 Critical Information Summary - 1000GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 100/40 30048 Critical Information Summary - 100GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 100/40 30049 Critical Information Summary - 500GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 100/40 30050 Critical Information Summary - 1000GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 12/1 30064 Critical Information Summary - 100GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 12/1 30065 Critical Information Summary - 500GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 12/1 30066 Critical Information Summary - 1000GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 25/5 30067 Critical Information Summary - 100GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 25/5 30068 Critical Information Summary - 500GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 25/5 30069 Critical Information Summary - 1000GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 50/20 30070 Critical Information Summary - 100GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 50/20 30071 Critical Information Summary - 500GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 50/20 30072 Critical Information Summary - 1000GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 100/40 30073 Critical Information Summary - 100GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 100/40 30074 Critical Information Summary - 500GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 100/40 30075 Critical Information Summary - 1000GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 50/20 30088 Critical Information Summary - Unlimited NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 100/40 30089 Critical Information Summary - Unlimited NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 12/1 30092 Critical Information Summary - Unlimited NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 25/5 30093 Critical Information Summary - Unlimited NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle ACN Value Bundle 30105 Critical Information Summary - ACN Value Bundle 15-Oct-2018
NBN Bundle ACN Ultimate Bundle 30108 Critical Information Summary - ACN Ultimate Bundle 15-Oct-2018
NBN Bundle ACN Ultimate Bundle 30107 Critical Information Summary - ACN Ultimate Bundle 15-Oct-2018
NBN Bundle ACN Value Bundle 30106 Critical Information Summary - ACN Value Bundle 15-Oct-2018
NBN Bundle ACN 2019 NBN Basic 30101 Critical Information Summary - ACN 2019 NBN Basic 16-Apr-2019
NBN Bundle ACN 2019 NBN Value 30102 Critical Information Summary - ACN 2019 NBN Value 16-Apr-2019
NBN Bundle ACN 2019 Value Bundle 30103 Critical Information Summary - ACN 2019 Value Bundle 16-Apr-2019
NBN Bundle ACN 2019 Ultimate Bundle 30104 Critical Information Summary - ACN 2019 Ultimate Bundle 16-Apr-2019
Voice Home Classic (old) 1 Critical Information Summary - Home Classic (old) 01-Sep-2004 31-Mar-2011
Voice Business Premier Plan (old) 2 Critical Information Summary - Business Premier Plan (old) 01-Sep-2004 31-Mar-2011
Voice Home Classic - Intl Bonus (old) 3 Critical Information Summary - Home Classic - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice Business Premier - Intl Bonus (old) 4 Critical Information Summary - Business Premier - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice DMN Home Classic (old) 5 Critical Information Summary - DMN Home Classic (old) 01-Sep-2004 31-Mar-2011
Voice DMN Home Classic - Intl Bonus (old) 6 Critical Information Summary - DMN Home Classic - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice DMN Business Premier (old) 7 Critical Information Summary - DMN Business Premier (old) 01-Sep-2004 31-Mar-2011
Voice DMN Business Premier - Intl Bonus (old) 8 Critical Information Summary - DMN Business Premier - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice Home Value (old) 13 Critical Information Summary - Home Value (old) 01-Sep-2004 31-Mar-2011
Voice Home Value - Intl Bonus (old) 14 Critical Information Summary - Home Value - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice DMN Home Value (old) 15 Critical Information Summary - DMN Home Value (old) 01-Sep-2004 31-Mar-2011
Voice DMN Home Value - Intl Bonus (old) 16 Critical Information Summary - DMN Home Value - Intl Bonus (old) 01-Sep-2004 31-Mar-2011
Voice World 30 (old) 18 Critical Information Summary - World 30 (old) 01-May-2007 31-Mar-2011
Voice DMN World 30 (old) 19 Critical Information Summary - DMN World 30 (old) 01-May-2007 31-Mar-2011
Voice Home Plus (old) 20 Critical Information Summary - Home Plus (old) 31-Aug-2007 31-Mar-2011
Voice Home Plus - Intl Bonus (old) 21 Critical Information Summary - Home Plus - Intl Bonus (old) 31-Aug-2007 31-Mar-2011
Voice DMN Home Plus (old) 22 Critical Information Summary - DMN Home Plus (old) 31-Aug-2007 31-Mar-2011
Voice DMN Home Plus - Intl Bonus (old) 23 Critical Information Summary - DMN Home Plus - Intl Bonus (old) 31-Aug-2007 31-Mar-2011
Voice $59 Home Cap (old) 24 Critical Information Summary - $59 Home Cap (old) 31-Aug-2007 31-Mar-2011
Voice $79 Home Cap (old) 25 Critical Information Summary - $79 Home Cap (old) 31-Aug-2007 31-Mar-2011
Voice $89 Home Cap (old) 26 Critical Information Summary - $89 Home Cap (old) 31-Aug-2007 31-Mar-2011
Voice $99 Home Cap (old) 27 Critical Information Summary - $99 Home Cap (old) 31-Aug-2007 31-Mar-2011
Voice Home Classic 20000 Critical Information Summary - Home Classic 01-Apr-2011 14-Dec-2014
Voice Home Classic - Intl Bonus 20001 Critical Information Summary - Home Classic - Intl Bonus 01-Apr-2011 14-Dec-2014
Voice DMN Home Classic 20002 Critical Information Summary - DMN Home Classic 01-Apr-2011
Voice Home Smart 20020 Critical Information Summary - Home Smart 01-Apr-2011 31-Dec-2012
Voice Home Smart - Intl Bonus 20021 Critical Information Summary - Home Smart - Intl Bonus 01-Apr-2011 31-Dec-2012
Voice Home Untimed 20040 Critical Information Summary - Home Untimed 01-Apr-2011 31-Dec-2013
Voice Home Untimed - Intl Bonus 20041 Critical Information Summary - Home Untimed - Intl Bonus 01-Apr-2011 31-Dec-2013
Voice Home Essential 20050 Critical Information Summary - Home Essential 01-Jan-2013 14-Dec-2014
Voice Home Extra 20060 Critical Information Summary - Home Extra 01-Jan-2013 14-Dec-2014
Voice DMN Home Extra 20061 Critical Information Summary - DMN Home Extra 01-Jan-2013
Voice Home Freedom 20070 Critical Information Summary - Home Freedom 01-Jan-2014 14-Dec-2014
Voice DMN Home Freedom 20071 Critical Information Summary - DMN Home Freedom 01-Jan-2014
Voice Connect 30 20174 Critical Information Summary - Connect 30 10-Oct-2016
Voice Connect 45 20176 Critical Information Summary - Connect 45 10-Oct-2016
Voice Connect 55 20178 Critical Information Summary - Connect 55 10-Oct-2016
Voice Connect 65 20180 Critical Information Summary - Connect 65 10-Oct-2016
Voice Small Business Classic 20500 Critical Information Summary - Small Business Classic 01-Apr-2011 21-Sep-2015
Voice Small Business Classic - Intl Bonus 20501 Critical Information Summary - Small Business Classic - Intl Bonus 01-Apr-2011 21-Sep-2015
Voice DMN Small Business Classic 20502 Critical Information Summary - DMN Small Business Classic 01-Apr-2011
Voice Small Business Smart 20520 Critical Information Summary - Small Business Smart 01-Apr-2011 31-Dec-2012
Voice Small Business Untimed 20540 Critical Information Summary - Small Business Untimed 01-Apr-2011 31-Dec-2013
Voice Small Business Untimed - Intl Bonus 20541 Critical Information Summary - Small Business Untimed - Intl Bonus 01-Apr-2011 31-Dec-2013
Voice Small Business Freedom 20570 Critical Information Summary - Small Business Freedom 01-Jan-2014 21-Sep-2015
Voice DMN Small Business Freedom 20571 Critical Information Summary - DMN Small Business Freedom 01-Jan-2014
Voice Small Business Essential 20600 Critical Information Summary - Small Business Essential 01-Jan-2013 30-Apr-2014
Voice DMN Small Business Essential 20601 Critical Information Summary - DMN Small Business Essential 01-Jan-2013
Voice Small Business Extra 20610 Critical Information Summary - Small Business Extra 01-Jan-2013 30-Apr-2014
Voice DMN Small Business Extra 20611 Critical Information Summary - DMN Small Business Extra 01-Jan-2013
VoIP Basic Unlimited 7000 Critical Information Summary - Basic Unlimited 21-May-2014 30-Jun-2016
VoIP Talk Ten 7060 Critical Information Summary - Talk Ten 21-Oct-2014 30-Sep-2015
VoIP World Plan 7061 Critical Information Summary - World Plan 21-Oct-2014 30-Sep-2015
VoIP World Plan Plus 7062 Critical Information Summary - World Plan Plus 21-Oct-2014 30-Sep-2015
VoIP Talk 10 7070 Critical Information Summary - Talk 10 08-Aug-2017
VoIP Talk 19 7071 Critical Information Summary - Talk 19 08-Aug-2017
VoIP Talk 29 7072 Critical Information Summary - Talk 29 08-Aug-2017
VoIP ACN Basic Bundle - Voice 7077 Critical Information Summary - ACN Basic Bundle - Voice 14-Aug-2017
VoIP ACN Value Bundle - Voice 7078 Critical Information Summary - ACN Value Bundle - Voice 14-Aug-2017
VoIP ACN Ultimate Bundle - Voice 7079 Critical Information Summary - ACN Ultimate Bundle - Voice 14-Aug-2017

Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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