Retired Service Plans – Offer Summaries and Critical Information Summaries

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Product
Plan name Critical Information Summary Valid From Valid To
ADSL 250GB Plan Critical Information Summary - 250GB Plan 14-Dec-2014 13-Jul-2017
ADSL 500GB Plan Critical Information Summary - 500GB Plan 14-Dec-2014 13-Jul-2017
ADSL 50GB Regional Critical Information Summary - 50GB Regional 14-Dec-2014 13-Jul-2017
ADSL 250GB Regional Critical Information Summary - 250GB Regional 14-Dec-2014 13-Jul-2017
ADSL 500GB Regional Critical Information Summary - 500GB Regional 14-Dec-2014 13-Jul-2017
ADSL 30GB Plan Critical Information Summary - 30GB Plan 15-Dec-2014 15-Jun-2016
ADSL 250GB Plan Critical Information Summary - 250GB Plan 15-Dec-2014 15-Jun-2016
ADSL 500GB Plan Critical Information Summary - 500GB Plan 15-Dec-2014 15-Jun-2016
ADSL Bundle 50GB Plan Critical Information Summary - 50GB Plan 01-Jun-2015 13-Jul-2017
ADSL Bundle 50GB Bundle Critical Information Summary - 50GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 250GB Bundle Critical Information Summary - 250GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 500GB Bundle Critical Information Summary - 500GB Bundle 01-Jun-2015 13-Jul-2017
ADSL Bundle 50GB Bundle Regional Critical Information Summary - 50GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle 250GB Bundle Regional Critical Information Summary - 250GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle 500GB Bundle Regional Critical Information Summary - 500GB Bundle Regional 01-Jun-2015 13-Jul-2017
ADSL Bundle Envision 50 Critical Information Summary - Envision 50 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 250 Critical Information Summary - Envision 250 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 500 Critical Information Summary - Envision 500 20-Oct-2014 30-Jun-2016
ADSL Bundle Envision 50 Critical Information Summary - Envision 50 15-Dec-2014 15-Jun-2016
ADSL Bundle Envision 250 Critical Information Summary - Envision 250 15-Dec-2014 15-Jun-2016
ADSL Bundle Envision 500 Promo Critical Information Summary - Envision 500 Promo 01-Jun-2015 15-Jun-2016
ADSL Bundle Connect 29 Critical Information Summary - Connect 29 09-Jan-2014 31-May-2016
ADSL Bundle Connect (with 500GB Bundle) Critical Information Summary - Connect (with 500GB Bundle) 02-Jan-2015 31-May-2016
ADSL Bundle Connect 39 Critical Information Summary - Connect 39 06-Jan-2015 31-May-2016
ADSL Bundle Connect 59 Promo Critical Information Summary - Connect 59 Promo 06-Jan-2015 31-May-2016
ADSL Bundle Connect 59 Critical Information Summary - Connect 59 06-Jan-2015 31-May-2016
ADSL Bundle Connect 59 Critical Information Summary - Connect 59 06-Jan-2015 31-May-2016
ADSL Bundle Connect (with 50GB Bundle) Critical Information Summary - Connect (with 50GB Bundle) 06-Jan-2015 31-May-2016
ADSL Bundle Connect (with 250GB Bundle) Critical Information Summary - Connect (with 250GB Bundle) 06-Jan-2015 31-May-2016
NBN 50GB - 12/1 Critical Information Summary - 50GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 250GB - 12/1 Critical Information Summary - 250GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 500GB - 12/1 Critical Information Summary - 500GB - 12/1 24-Mar-2015 31-Jan-2016
NBN 50GB - 25/5 Critical Information Summary - 50GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 250GB - 25/5 Critical Information Summary - 250GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 500GB - 25/5 Critical Information Summary - 500GB - 25/5 24-Mar-2015 31-Jan-2016
NBN 50GB - 100/40 Critical Information Summary - 50GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 250GB - 100/40 Critical Information Summary - 250GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 500GB - 100/40 Critical Information Summary - 500GB - 100/40 24-Mar-2015 31-Jan-2016
NBN 100GB NBN Broadband - 12/1 Critical Information Summary - 100GB NBN Broadband - 12/1 23-Jun-2016 01-Jul-2016
NBN 500GB NBN Broadband - 12/1 Critical Information Summary - 500GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 12/1 Critical Information Summary - 1000GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 25/5 Critical Information Summary - 100GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 25/5 Critical Information Summary - 500GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 25/5 Critical Information Summary - 1000GB NBN Broadband - 25/5 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 50/20 Critical Information Summary - 100GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 50/20 Critical Information Summary - 500GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 50/20 Critical Information Summary - 1000GB NBN Broadband - 50/20 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 100/40 Critical Information Summary - 100GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 500GB NBN Broadband - 100/40 Critical Information Summary - 500GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 1000GB NBN Broadband - 100/40 Critical Information Summary - 1000GB NBN Broadband - 100/40 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 12/1 Critical Information Summary - 100GB NBN Broadband - 12/1 17-Nov-2016 01-Nov-2016
NBN 100GB NBN Broadband - 12/1 Critical Information Summary - 100GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 12/1 Critical Information Summary - 500GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 12/1 Critical Information Summary - 1000GB NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 25/5 Critical Information Summary - 100GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 25/5 Critical Information Summary - 500GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 25/5 Critical Information Summary - 1000GB NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 50/20 Critical Information Summary - 100GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 50/20 Critical Information Summary - 500GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 50/20 Critical Information Summary - 1000GB NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN 100GB NBN Broadband - 100/40 Critical Information Summary - 100GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN 500GB NBN Broadband - 100/40 Critical Information Summary - 500GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN 1000GB NBN Broadband - 100/40 Critical Information Summary - 1000GB NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 50/20 Critical Information Summary - Unlimited NBN Broadband - 50/20 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 100/40 Critical Information Summary - Unlimited NBN Broadband - 100/40 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 12/1 Critical Information Summary - Unlimited NBN Broadband - 12/1 13-Jul-2017 23-Sep-2017
NBN Unlimited NBN Broadband - 25/5 Critical Information Summary - Unlimited NBN Broadband - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle NBN Voice Bundle - S Critical Information Summary - NBN Voice Bundle - S 01-Jul-2015 23-Sep-2017
NBN Bundle NBN Voice Bundle - M Critical Information Summary - NBN Voice Bundle - M 01-Jul-2015 23-Sep-2017
NBN Bundle NBN Voice Bundle - L Critical Information Summary - NBN Voice Bundle - L 01-Jul-2015 23-Sep-2017
NBN Bundle 100GB NBN + Voice Critical Information Summary - 100GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice Critical Information Summary - 500GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice Critical Information Summary - 1000GB NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice Critical Information Summary - Unlimited NBN + Voice 08-Aug-2017 23-Sep-2017
NBN Bundle Starter NBN Bundle 12/1 Critical Information Summary - Starter NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle Starter NBN Bundle 25/5 Critical Information Summary - Starter NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle Starter NBN Bundle 100/40 Critical Information Summary - Starter NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 12/1 Critical Information Summary - Family NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 25/5 Critical Information Summary - Family NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle Family NBN Bundle 100/40 Critical Information Summary - Family NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 12/1 Critical Information Summary - GIGantic NBN Bundle 12/1 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 25/5 Critical Information Summary - GIGantic NBN Bundle 25/5 07-Nov-2013 30-Jun-2015
NBN Bundle GIGantic NBN Bundle 100/40 Critical Information Summary - GIGantic NBN Bundle 100/40 07-Nov-2013 30-Jun-2015
NBN Bundle 50GB NBN Bundle - 12/1 Critical Information Summary - 50GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 12/1 Critical Information Summary - 250GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 12/1 Critical Information Summary - 500GB NBN Bundle - 12/1 01-Jul-2015 31-Jan-2016
NBN Bundle 50GB NBN Bundle - 25/5 Critical Information Summary - 50GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 25/5 Critical Information Summary - 250GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 25/5 Critical Information Summary - 500GB NBN Bundle - 25/5 01-Jul-2015 31-Jan-2016
NBN Bundle 50GB NBN Bundle - 100/40 Critical Information Summary - 50GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 250GB NBN Bundle - 100/40 Critical Information Summary - 250GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 500GB NBN Bundle - 100/40 Critical Information Summary - 500GB NBN Bundle - 100/40 01-Jul-2015 31-Jan-2016
NBN Bundle 100GB NBN + Voice - 12/1 Critical Information Summary - 100GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 12/1 Critical Information Summary - 500GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 12/1 Critical Information Summary - 1000GB NBN + Voice - 12/1 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 25/5 Critical Information Summary - 100GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 25/5 Critical Information Summary - 500GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 25/5 Critical Information Summary - 1000GB NBN + Voice - 25/5 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 50/20 Critical Information Summary - 100GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 50/20 Critical Information Summary - 500GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 50/20 Critical Information Summary - 1000GB NBN + Voice - 50/20 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 100/40 Critical Information Summary - 100GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 500GB NBN + Voice - 100/40 Critical Information Summary - 500GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 1000GB NBN + Voice - 100/40 Critical Information Summary - 1000GB NBN + Voice - 100/40 17-Nov-2016 01-Nov-2016
NBN Bundle 100GB NBN + Voice - 12/1 Critical Information Summary - 100GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 12/1 Critical Information Summary - 500GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 12/1 Critical Information Summary - 1000GB NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 25/5 Critical Information Summary - 100GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 25/5 Critical Information Summary - 500GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 25/5 Critical Information Summary - 1000GB NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 50/20 Critical Information Summary - 100GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 50/20 Critical Information Summary - 500GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 50/20 Critical Information Summary - 1000GB NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle 100GB NBN + Voice - 100/40 Critical Information Summary - 100GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle 500GB NBN + Voice - 100/40 Critical Information Summary - 500GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle 1000GB NBN + Voice - 100/40 Critical Information Summary - 1000GB NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 50/20 Critical Information Summary - Unlimited NBN + Voice - 50/20 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 100/40 Critical Information Summary - Unlimited NBN + Voice - 100/40 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 12/1 Critical Information Summary - Unlimited NBN + Voice - 12/1 13-Jul-2017 23-Sep-2017
NBN Bundle Unlimited NBN + Voice - 25/5 Critical Information Summary - Unlimited NBN + Voice - 25/5 13-Jul-2017 23-Sep-2017
VoIP Basic Unlimited Critical Information Summary - Basic Unlimited 21-May-2014 30-Jun-2016

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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