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  5. I have an internet connection on my device but, I’m unable to place/receive calls using my ACN Companion app.

I have an internet connection on my device but, I’m unable to place/receive calls using my ACN Companion app.

We recommend you try the following:

  • Verify the device is online by browsing to a webpage (such as Google).
  • Verify the app is registered and your credentials are accurate.
    • Your Username and Password can be found in MyAccount for your ACN home phone service (i.e. your nbn™ + Phone / VoIP Service).
  • Press the Phone icon from the bottom left of the ACN Companion app (default screen). You should see the message “Phone Ready” and your associated ACN nbn™ + Phone / VoIP service number at the top/centre of the screen on your device.
    • If displayed, you should be able to place/receive calls.
    • If not, log out of the application and log back in by going to Settings (bottom right icon) and pressing the Logout option from the top right of the application.

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Earning Statement

Earnings as a Conxxion IBO are based solely upon the successful referral of products to customers and their usage of those products. Individuals will incur expenses in operating their Conxxion business, such as the sign-up fee, annual renewal fee  and monthly business support fees, as well as other possible operating expenses. As with any business, earnings and success at Conxxion are not guaranteed but depend primarily on the individual’s persistence, efforts and results of acquiring customers personally and/or through their team. Individuals may not earn income and may lose money as an IBO.

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