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  5. What are the different types of ACN-2-ACN Calling?

What are the different types of ACN-2-ACN Calling?

There are 4 components of ACN-2-ACN Calling:

1. ACN-2-ACN Local Calling is available for untimed calls that are eligible for local call pricing to ACN customers. Some local calls and untimed calls which are not local calls are excluded e.g. operator assisted calls, calls to 13 or 1300 numbers and calls to 1902 Dial Internet Access numbers. ACN-2-ACN Local Calling is subject to ACN’s Acceptable Use Policy.

2. ACN-2-ACN National Calling is available for national long distance calls within Australian to ACN customers, but excludes calls to some Australian territories and operator assisted calls. ACN-2-ACN National Calling is subject to ACN’s Acceptable Use Policy.

Australian Territories not included in ACN-2-ACN National Calling are:

  • Norfolk Island
  • Australia-Antarctic Territory
  • Heard and McDonald Island
  • Macquarie Island

3. ACN-2-ACN Home to Mobile Calling is available for calls to any ACN mobile service within Australia. The first 5 minutes of duration per direct dialled call are free, after which the standard rate for calls to mobiles on your plan applies. Home to Mobile Diversions are not classified as a direct dial call that is eligible for ACN-2-ACN calling benefits. ACN-2-ACN Home to Mobile Calling is subject to ACN’s Acceptable Use Policy.

4. ACN-2-ACN International Calling to New Zealand is available for calls to ACN Phone and ACN VoIP services in New Zealand from services subscribed to the International Bonus Option. Limit of 60 free minutes per call. Our standard international rates for calls to New Zealand apply to all minutes of call duration thereafter. A maximum of 200 free minutes to New Zealand per service, per monthly invoicing period applies, at the end of which unused minutes are forfeited. Excludes calls to operator assisted calls and to ACN M2 Mobile services.

 

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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