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How to pay your ACN invoice

The following payment methods are available.

BPAY® Pay from your cheque, savings or credit card account via phone or Internet banking. Simply call your bank, Log onto to your internet banking, or mobile app and choose BPAY®

VISA or MasterCard Call 1300 881 778 or pay online at MyAccount. A processing fee equal to 0.53% on Visa and 0.63% on MasterCard will be charged for credit card payments made via phone or MyAccount.

Direct Debit Your payment will be automatically withdrawn from your credit card or bank account on the due date each month. To establish a direct debit arrangement or to find out more information, please contact us on 1300 881 778 or download a Direct Debit form from our website.

POSTbillpay® Pay in person at any Australia Post outlet. A processing fee of $3.15 per payment applies (from June 1st 2016).

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Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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