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Monitor your data usage for your Broadband service

Managing your Usage – MyAccount

Monitor your usage via ACN’s MyAccount portal. It will help you keep control of your monthly data usage and avoid your Broadband service being throttled due to excess usage (above your allocated monthy data allowance).

You can view the summary of your current data usage for your current billing cycle via MyAccount. You can also see a summary of your total data usage month-to-date, allowing you to calculate how much of the monthly quota for your plan remains in your current billing cycle.

Note: Usage in the last 48 hours may not be included in the usage information presented in MyAccount.

With MyAccount you can also:

•    Make payments and view your past invoices
•    Manage your account details
•    Change your plan

Click here to visit MyAccount, (you’ll need to register if you haven’t done so already).

E-Mail Alerts

We will also send you an automated E-Mail to let you know when you have passed 50%, 85% and 100% of your plan’s included monthly data allowance.

Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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