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  5. My IRIS X Video Phone does not recognise input on the touch screen what should I do?

My IRIS X Video Phone does not recognise input on the touch screen what should I do?

Screen Calibration allows adjustment of the touch sensitive screen so that when the user makes a selection on the screen, the phone correctly recognises the selection.

  1. Press and hold the Home button for approximately 1 second. You will then be returned to the main menu.
  2. Press and hold the Home button for 10 seconds. Upon releasing the Home button after 10 seconds, the Touch Screen calibration utility will be displayed.
  3. Simply touch the cross hairs in each of the five locations presented on the screen with the stylus.
  4.  Press the Home button to complete the calibration.

For best performance, use the stylus with the IRIS X. The stylus is designed to provide an optimal experience with the IRIS X touch screen.

When the Video Phone has been idle for some time, you may experience a slight delay when you initially press the screen to initiate an action.

If there is no response, it is possible the screen needs calibration which can be performed by following the calibration steps above.

If too many applications or widgets are open, the IRIS X may become sluggish or lose registration. A maximum of 10 total widgets can be open at any one time. Only 3 instances of each widget can be open, with the exception of the Contacts widget which only permits one instance. To close a Widget, press and hold on the widget until the close option appears and press the close option.

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