What are the lighting requirements for the IRIS X?
For optimal video calls, the subject on both ends of the video call should be well lit. This means the light source should be placed in front of the person, illuminating their face.
Camera Adjustment on the IRIS X – There is a camera adjustment wheel in the top-center, on the back of the IRIS X. The camera on the IRIS X can be manually rotated using this wheel, and if rotated enough it will prevent the transmission of video (camera off functionality). Customers should ensure they can see the camera above the IRIS X screen.
PIP – Pressing the PIP option during a video call can result in self view only. Sequencing through the PIP options will re-establish the far end (B party) video.