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  5. Are there any restrictions on when I can use my Broadband data allowance?

Are there any restrictions on when I can use my Broadband data allowance?

All current website Standard DSL, Naked DSL, Envision and Bundled plans have no restrictions on data allowances which means you can use the allocated monthly allowance at any time of the day.

If you are on an old plan such as the ACN Daytime plans the Peak and Off-peak times are as follows.
Peak: Midnight to 5pm AEDT
Off-peak: 5pm to Midnight AEDTThe following Peak and Off-peak time is valid for customers on any of our historic standard ADSL plans:Peak: Midday until Midnight AEDT
Offpeak: Midnight until Midday AEDTFor times in other states please refer to the Australian Government website here.

Please refer Critical Information Summary section for current CIS documents or the Retired Service Plans – Critical Information Summary for the retired CIS documents.

 

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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