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  4. How do I change my Wireless Security Settings on my Broadband service?

How do I change my Wireless Security Settings on my Broadband service?

To change your Wi-Fi Security Settings you will need to log in to your modem while connected via an Ethernet cable from your PC or laptop to your modem.

  1. To log in to your modem you will need to type your modems IP address into your web browser:
    Modem IP Address
    ZTE ACN Premium Modem 192.168.20.1
    TP-Link 9970 192.168.1.1
    TP-Link 841N 192.168.0.1
    D-Link type 192.168.1.1
  2. A pop up window will appear asking you for the modem username and password; e.g. for D-Link the default settings are Username: admin & Password: admin
  3. On the menu options look for Wireless settings or Wireless connection and follow the instructions to secure your connection with a security level and password.
    1. Security mode:  WPA-PSK
    2. Network name (SSID): You can choose to name your network something different or leave as D-Link or Netgear
    3. Network Key/ Pre-shared key or password: Secure your device with a password containing letters and numbers (Between 8 and 63 characters )
  4. Ensure to update the Wi-Fi settings in the devices connecting to your modems internet connection e.g. your phone or tablet.

Please view our Broadband userguides for more information.

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A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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