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How to find your Customer ID

Customer ID is a unique identification number given to every Customer holding an account with ACN.
You have been provided with your Customer ID at the time of your service sign up and an email confirmation was sent to you at that time.

To find your Customer ID, simply search for the confirmation email of your service activation. This email would have been sent to you from ACN on the day that you have signed up for your service.

If you are unable to find this email containing your Customer ID, See: Forgotten your MyAccount username


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Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.