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What should I do if my new ACN modem doesn’t work?

Please ensure you have followed the set up instructions in the Quick Start Guide and that the power is turned on both on the modem itself and at the power point. Your modem has been preconfigured so you can plug and play your device. If your device still doesn’t work please try the troubleshooting steps in ‘My modem is unable to connect to the Internet. What should I do?’or refer to our Broadband Help & Support section.

Please refer to the Warranty section for more information.

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Earning Statement

Earnings as a Conxxion IBO are based solely upon the successful referral of products to customers and their usage of those products. Individuals will incur expenses in operating their Conxxion business, such as the sign-up fee, annual renewal fee  and monthly business support fees, as well as other possible operating expenses. As with any business, earnings and success at Conxxion are not guaranteed but depend primarily on the individual’s persistence, efforts and results of acquiring customers personally and/or through their team. Individuals may not earn income and may lose money as an IBO.

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