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What should I do if my new ACN modem doesn’t work?

Please ensure you have followed the set up instructions in the Quick Start Guide and that the power is turned on both on the modem itself and at the power point. Your modem has been preconfigured so you can plug and play your device. If your device still doesn’t work please try the troubleshooting steps in ‘My modem is unable to connect to the Internet. What should I do?’or refer to our Broadband Help & Support section.

Please refer to the Warranty section for more information.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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