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  5. I’m unable to access any webpages and receive the following error message ‘Page cannot be displayed’.

I’m unable to access any webpages and receive the following error message ‘Page cannot be displayed’.

If you are receiving the error message “Page cannot be displayed” when entering a website address into your web browser, please check and make sure the error is not restricted to the one website. If you are only receiving this error message for one particular webpage this indicates:

  • The website has been removed.
  • The website address may have changed.
  • The website is down or currently offline, please try again later.

If the issue is not restricted to one website and is affecting all web pages please troubleshoot the following:

  • Power cycle your computer and modem: Please ensure the modem stays turned off for a minimum of 30 seconds.
  • Clear your computer cache
    1. In most computer-based web browsers, to open the menu used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).
    2. If you don’t see instructions to clear your cache, search your browser’s Help menu for “clear cache”.
  • Internet Browsers: Do you receive the same error message when using different Internet Browsers such as Firefox, Google Chrome or Opera?
  • Connect your computer directly to the modem using an Ethernet cable and turn off wireless access and reboot your device. Test to see if websites are now accessible.
  • For further troubleshooting please call Customer Support on 1300881778.

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Please ensure you enter the correct CUSTOMER DETAILS in this section. Inputting your own details in this section will result in unnecessary delays in the investigation of your enquiry.

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Important Upfront Payment Terms

A one-off setup fee of $99.95 applies to customers ordering any plan with a 6-month contract term. The one-off setup fee is charged upfront to your credit or debit card as part of your order submission.

Ten day cooling off period applies. If you cancel your order within 10 days of your order submission date, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than 10 days after your order submission date and we have not yet commenced the installation of your service, we will refund any upfront payment of a setup fee provided you return all equipment we provided, to us, in un-opened and un-used state.

If you cancel your order more than ten days after your order submission date and we have either commenced or completed the installation of your service, we will retain a cancellation fee of $50 and refund the remainder of your setup fee, provided you return all equipment we provide, to us, in an un-opened and un-used state.

No refund will be provided for an upfront payment of a setup fee where you do not return all equipment in an un-opened and un-used state. If you require a return satchel to return the equipment, you can request one by contacting our customer service team when cancelling your order.

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Earning Statement

RVPs and SVPs (including Circle of Champions members) earn annual income achieved by fewer than 1% of ACN IBOs. Their success stories and earnings are extraordinary and not typical. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s commitment, persistence and effort. Individuals may not earn income and may lose money as an IBO.

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