Why is Conxxion no longer partnered with Honey?
Honey is moving to a new underwriter, Zurich, who will underwrite and manage its policies going forward. As part of this transition, Honey has chosen to wind back new business through several of its referral partnerships, including Conxxion.
We’ve valued our partnership with Honey and appreciate the support IBOs have shown in promoting their products.
When does the partnership end?
The last day for placing new Honey customer orders is 30 September 2026.
To be eligible, the customer will need to fully complete and submit their Honey policy application by 30 September 2026. If a customer uses the online journey to obtain a quote before this date but finalises their application after 30 September 2026, the policy will not be eligible for points or commissions.
From 1 October 2026, no new Honey orders can be placed.
What happens to my existing Honey customers?
Your existing Honey customers’ policies will continue as normal until the end of their current 12-month term, with RACQ still handling any claims. About a month before their policy ends, they’ll receive an email letting them know it’s expiring, and most will also be offered a new Honey policy, now underwritten by Zurich. A small number of customers may not be eligible for the new policy and will receive the expiry email without an offer.
There is no impact on IBO compensation for existing Honey customers. Points and commissions will continue to be paid in line with the Conxxion Compensation Plan for as long as the customer remains with Honey.
Can I still refer customers via Honey?
You will not be able to continue to refer customers after 30 September 2026.
If you have any further questions regarding the changes or your existing customers, please contact IBO Support 9:00am – 5:00pm AEST/AEDT Monday to Friday.