The MATE Dedicated IBO Support will be closed from Friday to Monday, 18-21 April, and also Anzac Day. However, their Customer Support Line: 13 14 13 will be operating as follows:
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Closed on: Friday 18 April, Sunday 20 April, and Anzac Day, 25 April.
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Open on: Saturday 19 April and Monday 21 April.
Regular Public Holiday opening hours: 10:00am to 6:00pm
Call centre closed on Public Holidays.
Support lines will be closed on Good Friday April-18, Easter Monday, April 21 and Anzac Day, April 25.
Regular operating hours: Every day from 8:00am to 10:00pm
If you need assistance on dates where support lines are closed, please submit your enquiry at www.acnpacific.com/ibo/contact
Thank you for understanding.