Please note our office closures for the month of April. Our customer care line will be closed over the Easter long weekend and on, Good Friday 18 April and Easter Monday 21 April. Our office will also be closed on Anzac Day, 25 April.
The MATE Dedicated IBO Support will be closed from Friday to Monday, 18-21 April, and also Anzac Day. However, their Customer Support Line: 13 14 13 will be operating as follows:
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Closed on: Friday 18 April, Sunday 20 April, and Anzac Day, 25 April.
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Open on: Saturday 19 April and Monday 21 April.
Regular Public Holiday opening hours: 10:00am to 6:00pm
Call centre closed on Public Holidays.
Support lines will be closed on Good Friday April-18, Easter Monday, April 21 and Anzac Day, April 25.
Regular operating hours: Every day from 8:00am to 10:00pm
If you need assistance on dates where support lines are closed, please submit your enquiry at www.acnpacific.com/ibo/contact
Thank you for understanding.
