In case you missed today’s announcement – ACN Pacific has officially partnered with MATE to expand the Broadband and Mobile offering to your customers across all Australian states and territories. Missed the announcement webinar? Catch up here.
New customer signup will be available within the next two months. In the interim, we’ll be contacting existing ACN Broadband and Phone customers to urge them to switch to MATE ahead of the ACN network closure on 24 August.
MATE is a 100% Australian owned company that prioritises the needs of their customers ahead of everything they do. They strive to build connections that really matter and do so by providing phenomenal customer service and extremely competitive Broadband and Mobile Plans. How does MATE stand out from the rest?
No contracts, ever.
Unlimited data on all broadband plans
100% Australian based support
Full national nbn network coverage
Coverage on the Telstra wholesale Mobile network
No set-up fees on BYO modem plans
4.4 Star Service Rating on Product Review
How will you be compensated?
You can earn up to 2 Customer Points for MATE Mobile and 2 Customer Points for MATE Broadband for the customer tenure, up to 36 months.
Please note: IBOs will only be rewarded for services switched from the ACN legacy Broadband and Phone services to Mate. IBOs will not be rewarded for customers switching from Vodafone NBN™ and other broadband providers, at this stage.
If a customer’s IBO is non-renewed and I help them switch to MATE, will I receive points and residuals?
No, unfortunately, only the IBO who originally signed up the customer will be rewarded.
ACN to MATE Migration
Over the coming months we will be rolling out a migration campaign to encourage all ACN nbn™, ADSL and Phone services to switch to MATE. This involves reaching out to all ACN Service customers and urging them to switch to MATE before their ACN Services are disconnected on 24 August, 2020.
Following this, the purging of points will begin from the end of September in the normal purge cycle, and then continue gradually over the months thereafter. This will afford you sufficient time to replace your ACN Service points with MATE service points. Read more about this in the MATE Training Pack.
What’s happening next?
31 July @ 11am AEST – MATE Training Webinar
24 August – ACN Services Shutdown
Before the end of September – IBO Launch
Before the end of September – Customer Launch
We’re extremely excited about the MATE Partnership, and the immense positive impact it will have on the landscape of the Australian market and your business. Make sure you join the MATE Training Webinar on 31 July at 11am AEST for a deep dive into the new ACN and MATE friendship.
ACN has never looked so good in green!
Webinar Link: https://zoom.us/j/98307581473
Webinar ID: 983 0758 1473